3kvi Privacy Policy — Our Commitment to Protecting Your Data

3kvi (https://3kvi.click) is an online betting and casino platform serving members in Bangladesh. This Privacy Policy explains how 3kvi collects your personal information, what it is used for, and how it is kept secure.

This policy applies to the 3kvi website, mobile app, and all associated services. It takes effect as soon as you access the platform, register, or use any of our services. We've written everything in plain language to make it easy to understand — no legal jargon.

3kvi follows international standards in data protection. Safeguarding your privacy is a responsibility we take seriously — not merely a legal obligation. Every member's data is valuable, and ensuring it is properly protected is our commitment.

3kvi collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Sensitive payment details — such as your bKash PIN, Nagad password, or full bank card number — never reach 3kvi. These are processed directly by the payment gateway, and we only receive confirmation of whether a transaction was completed.

3kvi uses collected data only for defined purposes. No information is used for anything beyond what is necessary. The primary purposes are outlined below.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction records.
• Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
• Service improvement: Analyzing user experience to continuously improve the platform.
• Customer support: Troubleshooting, complaint review, and customer support.
• Legal obligations: Meeting regulatory requirements and maintaining legally required records.
• Promotional Communication: Sending bonus and offer updates — provided you have given your consent.
• Responsible Gaming: Analyzing betting patterns to identify potential signs of addiction.

"We only ask for what we need to serve you well. Your data is never used against you."

— 3kvi Privacy Team

3kvi uses cookies on its website — a standard web technology that stores small files in your browser. These files remember your login status, save your preferences, and help the site load faster.

3kvi uses three types of cookies. The first are essential cookies — without these the site cannot function properly, so they cannot be disabled. The second are functional cookies — these remember your preferred language and settings. The third are analytics cookies — these help us understand how many visitors the site receives and which pages are viewed most. To disable analytics cookies, go to your browser settings.

3kvi does not use third-party advertising network cookies. Your browsing habits are never shared with advertisers. Analytics tools such as Google Analytics may be used, but these do not expose any personally identifiable information.

Selling members' personal data to third parties is something 3kvi will never do — that's a core principle. That said, there are specific situations where limited information must be shared.

• Payment processor: Only the minimum information required to complete a payment via bKash, Nagad, or bank transfer is shared. That data is protected under the payment provider's own privacy policy.
• Identity Verification Services: Authorized third parties may be used to verify identity document information during the KYC process.
• Law Enforcement Authorities: Data may be disclosed under a court order or legal obligation. In such cases, only the minimum necessary information is provided.
• Anti-Money Laundering: In accordance with international AML (Anti-Money Laundering) regulations, information about suspicious transactions may be reported to the relevant authorities.
• Technology Providers: Trusted technology companies are used for server hosting and analytics services. They are bound by 3kvi's contractual privacy standards.

Before sharing any data with third parties, 3kvi verifies that they meet adequate security standards. Your information is never passed on for advertising or marketing purposes.

3kvi retains member data only for as long as necessary. All data is kept while an account remains active. After an account is closed, certain data may still be retained for a defined period due to legal obligations.

Financial transaction data is generally retained for up to 5 years, as required by international financial regulations. Gaming history is kept for 2–3 years for dispute resolution purposes. KYC documentation is retained for up to 3 years after account closure. Cookie data is typically cleared at the end of a session or after a set expiry period.

You can request to know what data we hold about you, and submit a request to have it deleted. However, data subject to legal retention obligations may not be eligible for deletion — if that's the case, you'll be informed of the reason.

3kvi's servers and network are protected by multiple layers of security. The key measures are outlined below.

In the event of a data breach, 3kvi will notify affected members by email within 72 hours and advise them on the necessary precautionary steps. Data protection security measures are continuously updated.

Every 3kvi member holds certain fundamental rights over their personal data. These rights are inspired by international data protection laws and are voluntarily extended to all members by 3kvi.

• Right to Access: You can request a full overview of what data 3kvi holds about you and how it's being used — we'll respond within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request a correction through your account settings or by contacting support.
• Right to Erasure: After closing your account, you may request deletion of your data. Any data not subject to legal retention requirements will be removed.
• Right to Portability: You can request a copy of your data in a machine-readable format (CSV or JSON).
• Right to object: You can opt out of marketing communications at any time.
• Right to restrict processing: You can request that your data be used only for specific, limited purposes.

To exercise any of these rights, email support@3kvi.click or Help Center's Contact us via live chat. Requests will be responded to within 30 business days.

3kvi is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age is verified during the KYC process, and if a member is found to be underage, their account is immediately closed and all collected data is deleted.

If a parent or guardian believes their child has created a 3kvi account, they should contact support@3kvi.click with supporting evidence and immediate action will be taken. Reports of this nature are handled as the highest priority.