A quick overview of benefits by level:
• Bronze: Weekly 3% cashback, birthday bonus, and priority support.
• Silver: 5% cashback, faster withdrawal processing, and exclusive reload offers.
• Gold: 7% cashback, weekly free bets, and higher withdrawal limits.
• Platinum: 10% cashback, a personal account manager, and a monthly bonus.
• Diamond: 15% cashback, exclusive tournament access, and priority withdrawals.
• Elite: Top-tier benefits package, custom offers, and a dedicated 24/7 personal manager.
Your dashboard shows your current points, level, and how far you are from the next level. For more details, VIP Page See here.
Step 1: on the Login page Go there and click the "Forgot your password?" link.
Step 2: Enter the mobile number you used when registering.
Step 3: A 6-digit OTP will be sent to that number — it usually arrives within 1–2 minutes.
Step 4: Verify with OTP.
Step 5: Set a new password — at least 8 characters, combining numbers and special characters.
If you don't receive the OTP, wait a few minutes and try again. If your mobile number has changed since registration or you no longer have access to it, contact support via live chat and provide your KYC details for assistance. The entire process typically takes under 5 minutes.
1. An active Bangladeshi mobile number — in the format 01X XXXX XXXX.
2. Username — 6–20 characters, using letters and numbers.
3. Strong Password — At least 8 characters.
You will also need to agree to the Terms & Conditions and confirm that you are 18 or older. Providing an email address is optional, but it is useful for account recovery.
The whole process usually takes under 2 minutes. After registering, you'll need to complete KYC verification with your National ID before placing bets or making withdrawals. KYC is typically approved within 24 hours. You'll also receive a 100% welcome bonus on your first deposit right after registration.
Sports Betting:
• Minimum stake: ৳20 per bet.
• Maximum stake: up to ৳50,000 in standard markets (may be higher for select major matches).
Live Casino:
• Minimum: ৳50 to ৳200, depending on the table.
• Maximum: varies by table and game.
Slots:
• Minimum: ৳10 per spin.
As your VIP level increases, your maximum stake limit may also rise. If you'd like to set your own lower betting limits, go to the "Responsible Gaming" section in Account Settings. To find out the limits for specific markets, at the Help Center Contact us.
Formula: Stake × Odds = Total Return (Stake + Profit)
Example:
• Bangladesh's winning odds are 2.50, and you place a ৳100 bet.
• If Bangladesh wins, you receive: ৳100 × 2.50 = ৳250 (a profit of ৳150 on top of your original ৳100 stake).
• If you lose, ৳100 of your bet stake will be deducted.
The higher the odds, the lower the probability of winning — but the greater the potential payout. For example, odds of 1.30 mean the team is a strong favourite but the payout is low; odds of 5.00 mean the outcome is less likely but a win returns 4x your profit.
As soon as you enter a stake on the bet slip, the "Potential Win" is shown instantly — no manual calculations needed. You can also switch to fractional or American odds format in Settings.
Withdrawal Limits at a Glance:
• Minimum Withdrawal: ৳300 (via bKash and Nagad).
• Daily Maximum: Up to ৳50,000 for standard members; the limit increases as your VIP level goes up.
• Weekly Limit: Varies by level — check your dashboard.
Withdrawal Time:
• bKash and Nagad: Within 1–6 hours once KYC is verified.
• Bank transfer: 1–3 business days.
To make a withdrawal, KYC verification must be completed and you must use a payment account registered in your own name. To withdraw bonus funds, wagering requirements must be met — details on the Payment page available.
Cancelled Before Kick-off: All bets are considered void and stakes are refunded in full.
Match stopped mid-way (e.g. rain):
• In cricket — if the result is determined by the Duckworth-Lewis (DLS) method, bets are settled based on that result. If no result is determined, the bet is voided and the stake is refunded.
• In football — if the minimum required time has been played (usually 45 minutes), the bet may be settled based on the score at that point. If stopped before that, the bet is void.
Postponed match: If the match resumes within 48 hours, the bet remains valid. Otherwise, it is declared void and the stake is refunded.
If a bet is cancelled, the stake is returned to your balance immediately — typically within 24 hours. If you have any questions, at the Help Center let us know.